Worked for a Cybersecurity Firm on LinkedIn Lead Gen, Email Marketing, Scheduling Demos, and MIS for SaaS Products. Gained ample experience and upskilled on Sales Navigator, Apollo, Luma, Zoho, etc.
Designation : Social Media Senior Executive. Role : Handling of CRM, De-escalations on all Social Media Platforms of the company, App reviews, etc.
Process : Collections (US - Inbound & Outbound) - Voice Support, Designation : Senior Representative Collections
1. Process: Trainline (UK) - Voice Support, Designation: Customer Service Representative. 2. Process: Earthlink (US) - Technical Voice Support, Designation: Senior Customer Service Representative.