4 hr/d
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Mus***
5.0
Customer Reviews
4.5
Written English
An efficient team player with strong communication skills and a proven ability to work effectively. Ability to adapt quickly to new roles, responsibilities while maintaining positive attitude.
Tool Expertise
Expert
G Suite MS Excel calendly
Good
Trello Asana MS Office Web Scraper Mailchimp
View all tools
Expert
G Suite MS Excel calendly
Good
Trello Asana MS Office Web Scraper Mailchimp Infogram Scrapp Extension Surf7 canva PicMonkey Linked in Sales Navigator Linked in
View less tools
Technical Skills
Expert
Customer Support- Chat Calendar Management Inbox Management Advanced Google Research Executive Assistant
Good
Accounting Excel Intermediate Customer support - Email Administration Social Media Management
View all skills
Expert
Customer Support- Chat Calendar Management Inbox Management Advanced Google Research Executive Assistant
Good
Accounting Excel Intermediate Customer support - Email Administration Social Media Management Data Entry Trello Asana Project Management Candidate Screening Counselling Quora Pinterest infogram Transcription Poster Designing logo designing
View less skills
Wishup Evaluation


Fast Learner
Fast Learner

Works Independently
Works Independently

Communicative
Communicative

Patient
Patient

Wishup evaluation is done by a 10 step screening designed to test a Remote Employee. This ensures quality of Remote Employees on WishUp.
Work Experience

Online Business Manager
Wishup , October 2021 - Present

Worked for an internal project based on Excel management, Lead generation, Executive assistance, Bookkeeping Assistance, Research assistance, Travel Management for a period of 6 months

Customer Service Executive
Reliance Industries Ltd , August 2019 - September 2021

Handling Consumer Forum cases, handling customers grievances, sending and receiving emails, managing a team of junior advisors, training executives for soft skills, customer handling and CSAT.

View all 5 experiences
Customer Service and Sales Supervisor
Al Azeem Cont Services , November 2017 - May 2019

Interactions with clients, Preparing executive reports, general correspondence, setting targets and performance plans for sales executive, resolving escalated customers issues, counsel, support staffs

Customer Service Agent
Qatar Airways , January 2015 - May 2017

Checking in passengers, issuing boarding pass. Dispatch coordinator and support supervisor. handling staff and allocating them to their respective location. Departing Flights on time.

Customer Service Officer
Interglobe Aviation Indigo , October 2012 - October 2014

Making and changing the tickets as per the passenger request. Coordination of flights schedule and resource allocation, working closely with the Airport operations and ensuring on time performance.

View less experiences
Work Samples
View less work samples
View all 7 work samples
Education

Higher Secondary Certificate
Mumbai University Batch of 2011

Specialty in Accounts and Economics.

Aviation and Hospitality Management
Kingfisher Training Academy Batch of 2012

Expertise in Operations Management, Customer handling

View all 3 qualifications
Secondary School Certificate
Maharashtra State Board Batch of 2008

Specialty in Math, Science, History

View less qualifications
Plans & Pricing
A plan for a long term permanent employee
Daily Time
8 hrs/d
Monthly Price
Half Day Assistant
A plan customised for anyone looking for greater assistance
Daily Time
4 hrs/d
Monthly Price
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