I've been working with Wishup from past 6 months. I'm trained on 70+ tools and skills at Wishup. I'm a motivated team player that always strives for the best.
Enhancing team performance and maximise customer satisfaction strategies and identifies system & work flow improvements to enhance the team's efficiency by strategically managing chats and emails.
Provided customer support to North America region for issues related but not limited to deliveries, prime membership, refunds & returns and account related queries. Providing speedy resolution.
I've completed my graduation in Bachelor of Business Administration with the special subject - Marketing.
Completed my HSC from one of very known university of Pune, Maharashtra and scored 71.86%
Completed my SSC from NDS in 2014 with 69.20%