Social media accounts handled which included creating creatives using Canva & video editing. Inbox Management. Creating newsletters. Outreach to websites to feature in blogs. Using WordPress.
Worked as referral booking coordinator cum administrator for booking patients as well as internal hospital communications. Managed Database for all the residents of the country. Trained on Cerner.
Worked as a backup for the Sales rep. Made quotations & proforma for new sales order. Making travel arrangements for staff as well as clients. Order processing, from receipt of order to delivery.
Worked with 4 departments in total Enterprise customer care, Enterprise back office, Enterprise collections, and Enterprise billing as a consultant and Acting Team Leader.
Handled mobile post-paid customers and handset-related queries. Collected payments and dealt with billing related issues. Maintained follow ups on customer complaints.
Handling inbound calls related to product procurement, billing, and technical complaints for credit card company based in USA.
Specialized in Costing
Specialized in Human Resource