8 hr/d
from $1999
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She***
VIRTUAL ASSISTANT
5.0
Customer Reviews
5.0
Written English
An experienced professional with more than 13 years of invaluable experience working in the customer services, leading projects for international clients, and strong team managing skills.
Schedule a call with She***
Tool Expertise
Expert
Zapier Asana Buffer Mailchimp Canva G Suite
Good
Advanced Excel Notion Linked in Sales Navigator HubSpot Freshbooks
View all tools
Expert
Zapier Asana Buffer Mailchimp Canva G Suite
Good
Advanced Excel Notion Linked in Sales Navigator HubSpot Freshbooks Octoparse Shopify RocketReach Snovio Skrapp Hunterio MS Office
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Technical Skills
Expert
Project Management Data Management Social Media Management Email Marketing Inbox Management
Good
LinkedIn Management Lead Generation E Commerce - Shopify/PayTM Excel Advance MIS Reporting
View all skills
Expert
Project Management Data Management Social Media Management Email Marketing Inbox Management Calendar Management Schedule Management Administration Customer Support
Good
LinkedIn Management Lead Generation E Commerce - Shopify/PayTM Excel Advance MIS Reporting Advanced Google Research Candidate Screening Presentations
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Wishup Evaluation


Communicative

Punctual

Enthusiastic

Persistent

Wishup evaluation is done by a 10 step screening designed to test a Remote Employee. This ensures quality of Remote Employees on WishUp.
Work Experience

Online Business Manager
Wishup , July 2022 - Present

Worked on internal projects at Wishup, assisting the Senior Management with Inbox Management, Administration, Lead Generation, and Research.

Assistant Manager- Quality
WNS Global Services , January 2022 - June 2022

Managed a team of 15 quality auditors, reviewed contractual agreements and assisted the senior management with process improvement projects using the quality tools.

View all 5 experiences
Assistant Manager- Operations
WNS Global Services , February 2013 - July 2021

Managed a team of 30 agents to ensure the team meets the deadlines and quality targets set by the client, along with project management,data management, and the preparation and presentation of report.

Customer Relations Advisor
3 GLOBAL SERVICES NOW TECH MAHINDRA , April 2010 - February 2013

Handed technical calls to troubleshoot issues faced on laptops, desktops and broadbands. Mentored a team of new joiners to help them with their learning curve.

Technical Support Professional
Stream Global Services , November 2008 - January 2010

Worked as a technical and customer support representative to resolve laptop-related problems, software updates, and other services.

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Education

Bachelor in Arts
International School of Management Excellence Batch of 2010

Bachelor's degree in Arts with major in Economics.

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Plans & Pricing
A plan for a long term permanent employee
Available Bandwidth
8 hrs/d
Monthly Price
Half Day
A plan customised for anyone looking for greater assistance
Available Bandwidth
4 hrs/d
Monthly Price
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